I’m putting together some hands-on workshops, focused on improving online experiences. I’ve created a new site for this little project – please head over to Skyrize.com for all the details.
The first one is Rapid Prototyping in Flash (no experience with Flash necessary). We’ll also be covering many aspects of interaction design. It’s happening on 31 July from 7-9pm. The workshop is for designers, developers, project managers, biz dev and marketing people.
It should be a lot of fun. Be sure to register early, because registration is limited to 10 people, so everyone has quality hands-on time.
After seeing my talk somebody pointed me to this video: “The Science and Art of User Experience at Google”. It’s a presentation by Jen Fitzpatrick, manager of the user experience team at Google, talking about their interaction design process. She shares some really interesting examples of how they collect user feedback, particularly how they track usage patterns and monitor support queries.
A usability note on the actual video file: it contains a caption overlay, which is really useful, but it would be much more useful if that text was available to read/search/copy!