Bank Rec - the game
It’s been my mission with Xero to make the user experience a bit like a game. Money essentially is a game. It represents your score, your points and your power in the game of life. Yet, for most people managing money is a painful chore that is dreaded and avoided.
The latest update to Xero includes new functionality and design ideas that really begin to exhibit what I see as a game play experience. For instance, we’ve designed the bank reconciliation so that it’s fun to use, it’s an experience you actually enjoy and look forward to.
With the bank rec in Xero your job is to match transactions coming in from the bank with transactions you have recorded in Xero. Often Xero can predict the match for you, so with one click you can easily clear a row. You get a big green tick and away it fades, bringing up the next line - the next little piece of the puzzle - to be matched. It’s a bit like clearing rows in Tetris (as seen in the short video above).
Our new ‘fast code’ design lets you do it even quicker, by letting you create an instant match, on-the-fly. After that, Xero learns how you code your transactions so that the next time it already has the details filled in for you. Pretty soon all you do is: click, click, click down the page and you’ve cleared away a whole bunch of rows, knocking them off in rapid fire.
It gives you a real rush of instant gratification.
When you come across a transaction that reconciles to multiple items you go into “find and match” mode, tracking down the transactions that add up to the one bank statement line. It’s another type of simple puzzle that gives you an immediate sense of satisfaction when you find the exact match.
With Xero, we’re now getting into a phase of the product design and development where we can really start to optimise the work flow across the system to make the experience smarter, faster and genuinely fun.
I love seeing it all come together. It’s even better to see how much customers are loving it.

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